We have received reports from some users who have purchased a BASIC plan and experienced confusion when they were notified that a PLUS or PRO plan is required for certain features.
We have investigated these cases and found that these BASIC plans were successfully purchased and functioning correctly.
Please be advised that if you are attempting to access PRO features, such as:
- AIPRM Verified Prompts
- Custom Tones/Writing Styles
- Custom Power Continue actions
These features necessitate an active AIPRM PRO plan and are not included in the BASIC plan.
If you are attempting to access PLUS features, such as:
Hide Prompt Templates
These features necessitate an active AIPRM PLUS plan at least, and and are not included in the BASIC plan.
If you have determined that a different plan is more suitable for your needs, kindly follow our guidelines for upgrading to larger plans.
We would like to emphasize that any plan upgrades or downgrades do not entitle you to a (partial) refund.
Thank you for your understanding.