If your account is not becoming active you maybe linked 1 Google Email with AIPRM,
but purchased the subscription with another (Google) Email.
To ensure your AIPRM Account works both (the following two) Emails need to be the same
- The Google Email account you connected to AIPRM
- The Email account you purchased the subscription with.
It is pre-filled in the Signup form, don't change it please.
So our users need to buy with the AIPRM Email Address, not some other Email.
A few users encountered this issue, and a solution is not yet implemented.
The solution we are working is to
- Un-Link your AIPRM Account.
- Re-Link your AIPRM Account to the Email Account that you purchased with.
Comments
0 comments
Article is closed for comments.