It is quite common for AIPRM users to purchase multiple subscriptions to increase their quota. As a result, we do not have an automated monitoring or protection system against double charges, which might be uncommon for other products.
If you unintentionally signed up for a second subscription and notify us within 24 hours of the initial signup, we can make a one-time exception to our no-refund policy and cancel and refund one of the two subscriptions in your account.
Please note that this exception does not apply to cases involving a larger number of subscription purchases or longer delays. Refunds will not be provided in such situations.
This special policy will remain in effect until Oct 1, 2023.
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